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Application Support Questions

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No. We have a new application system as of August 15, 2017 and prior year PIN and passwords will not work going forward. 

Documents uploaded to your application may not exceed 16MB max. Reduce the size of your document and try uploading it again. 

After you submit your application, you will use your Application Status Portal to check for receipt of required materials. Your admissions decision will also eventually be posted on your Status Portal and you will receive email notification when it is available (usually in late February or March). 

If your application does not reflect the receipt of test scores and you have allowed at least a week from the time you submitted your application, please contact us, but consider the following reasons:

  • You may not have allowed enough time for your scores to be matched to your submitted application (at least a week).
  • The name you used on your application may be different from the name used when you registered for your test.
  • You may not have released your scores to the Graduate School of Arts and Sciences (Code 3987).

Please do not call regarding status of materials. If you suspect an error, please send us an email.

You will need to submit a new application, including all required materials as well as the application fee. You will not, however, have to submit standardized test scores if those scores are already in our database in support of a prior year application.

Please read the Policies and Procedures on reapplying for additional information.

Since your online application can only be submitted when all required materials (such as your personal statement, transcripts or perhaps a writing sample, portfolio or book review as may be required by your program) have been uploaded to your application, they should be considered received once they have been uploaded.

Status of receipt information is provided for standardized test scores and letters of recommendation. You should check this status frequently.

This most likely happened because you have created two application accounts and have logged into the wrong one.

  • Please make sure you have used the correct email address and password to access your account. 
  • Check your email for your original PIN  to make sure you are using the correct one.

If you are experiencing a technical issue with the application, we suggest trying a different browser, such as Google Chrome or Firefox.

If you continue to experience issues, please email Graduate Admissions

A duplicate application occurs when you have previously created an application account and then mistakenly create another using modified credentials.

Duplicate applications are not permitted and we will systematically consolidate duplicate accounts. 

Firefox and Chrome are recommended for the online application.