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Application Support Questions

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Documents uploaded to your application may not exceed 16MB max. Reduce the size of your document and try uploading it again. 

After you submit your application, you will use your Application Status Portal to check for receipt of required materials.

Your admissions decision will eventually be posted on your Status Portal as well, and you will receive email notification when a decision is available (usually in late February or March).

You will need to submit a new application, including all required materials as well as the application fee. You will not, however, have to submit standardized test scores if those scores are already in our database in support of a prior year application.

Please read the Policies and Procedures on reapplying for additional information.

Since your online application can only be submitted when all required materials (such as your statement of purpose, transcripts or perhaps a writing sample, portfolio or book review as may be required by your program) have been uploaded to your application, they should be considered received once they have been uploaded.

Status of receipt information is provided for standardized test scores and letters of recommendation. You should check this status frequently.

This may have happened because you created two application accounts and have logged into the duplicate one. Please make sure you have used the intended email address and password to access your account. 

If you are experiencing a technical issue with the application, we suggest trying a different browser, such as Google Chrome or Firefox.

If you continue to experience issues, please email Graduate Admissions

A duplicate application occurs when you have previously created an application account and then mistakenly create another using modified credentials.

Duplicate applications are not permitted and we will systematically consolidate duplicate accounts. 

Firefox and Chrome are recommended for the online application. 

If you have tried a different browser already, you might then try using VPN, a different network, a different computer, or a smart phone to access the website. In some isolated cases, local networks appear to be blocking access to the application website, but using a different network or phone should resolve the issue.